nbaje Privacy Policy

01 Who We Are

nbaje ("we", "us", "our") operates the gaming platform available at nbaje.asia, including the website and mobile applications for Android and iOS. nbaje is the data controller responsible for the personal data collected through the platform.

This Privacy Policy applies to all users of the nbaje platform, including registered players, visitors to the nbaje website, and users of the nbaje mobile app. By using any part of the nbaje platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside the nbaje Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and nbaje.

02 Data We Collect

nbaje collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors and identity verification services.

Data You Provide Directly

• Full legal name and date of birth — collected at registration for identity verification
• Email address — used for account communications and support
• Mobile phone number — used for account verification and payment processing
• National ID or passport details — collected when enhanced identity verification is required
• Payment method details — mobile banking numbers for bKash, Nagad, and Rocket transactions
• Communications you send to nbaje support — including chat logs and emails

Data Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, features used, and time spent on the platform
• Game activity — including games played, bets placed, and session duration
• Login timestamps and session data
• Cookie and tracking data (see Section 7)

Data from Third Parties

• Identity verification results from KYC service providers
• Transaction confirmation data from bKash, Nagad, and Rocket
• Fraud risk signals from anti-fraud and anti-money laundering screening services

03 How We Use Your Data

nbaje uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

• Account management — creating, verifying, and maintaining your nbaje account
• Payment processing — handling deposits and withdrawals via bKash, Nagad, and Rocket
• Identity verification — confirming your age and identity to comply with legal requirements
• Fraud prevention — detecting and preventing fraudulent activity, money laundering, and bonus abuse
• Customer support — responding to your queries, complaints, and requests
• Responsible gaming — monitoring gaming patterns to identify potential problem gambling behaviour
• Platform improvement — analysing usage data to improve the nbaje platform and user experience
• Legal compliance — meeting our obligations under applicable laws and regulations
• Marketing communications — sending you information about nbaje promotions and offers, where you have consented

You can opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting [email protected]. Opting out of marketing will not affect your ability to use the nbaje platform.

04 Legal Basis for Processing

nbaje processes your personal data on the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing necessary to provide the nbaje service you have signed up for, including account management and payment processing
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights
• Consent — processing for marketing communications, where you have given explicit consent. You may withdraw consent at any time.

05 Sharing Your Data

nbaje does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data only in the following limited circumstances:

• Payment providers — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions
• Identity verification providers — KYC service providers receive identity documents and personal details solely for the purpose of verifying your identity
• Fraud and AML screening services — anti-fraud and anti-money laundering providers receive data necessary to assess risk and prevent financial crime
• IT and hosting providers — cloud infrastructure and hosting providers who store and process data on our behalf under strict data processing agreements
• Legal authorities — where required by law, court order, or regulatory authority, nbaje may disclose personal data to relevant authorities

All third-party service providers who process personal data on behalf of nbaje are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to nbaje.

06 Payment Data

nbaje takes the security of your financial data seriously. When you make a deposit or withdrawal on nbaje using bKash, Nagad, or Rocket, the following data handling practices apply:

• nbaje does not store your full mobile banking PIN or password on our servers at any point
• Payment transactions are processed through secure, tokenised integrations with each mobile banking provider
• nbaje retains transaction records — including amounts, timestamps, and partial account references — for accounting and legal compliance purposes
• All payment data in transit is protected by TLS encryption

07 Cookies and Tracking

nbaje uses cookies and similar tracking technologies on the website and in the mobile app to improve your experience, keep you logged in, and understand how the platform is being used. The types of cookies nbaje uses are:

• Essential cookies — required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
• Analytics cookies — used to understand how players use the nbaje platform, which pages are most visited, and where users encounter problems. This data is aggregated and anonymised.
• Preference cookies — used to remember your settings and preferences, such as your preferred language and display settings.
• Marketing cookies — used to track the effectiveness of nbaje promotional campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the nbaje platform from working correctly.

08 Data Security

nbaje implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data in transit between your device and nbaje servers
• Encryption of sensitive data at rest, including identity documents and payment references
• Role-based access controls — only authorised nbaje staff can access personal data, and only to the extent necessary for their role
• Regular security audits and penetration testing of the nbaje platform
• Two-factor authentication options for player accounts
• Automated monitoring for suspicious login activity and unusual account behaviour

While nbaje takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact us immediately at [email protected].

09 Data Retention

nbaje retains your personal data for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

When personal data is no longer required, nbaje securely deletes or anonymises it so that it can no longer be linked to you as an individual.

10 Your Rights

As an nbaje player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

• Right of access — you can request a copy of the personal data nbaje holds about you
• Right to rectification — you can ask us to correct any inaccurate or incomplete personal data
• Right to erasure — you can request deletion of your personal data, subject to our legal retention obligations
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
• Right to data portability — you can request your data in a structured, machine-readable format
• Right to object — you can object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting prior processing

11 Children's Privacy

The nbaje platform is strictly for adults aged 18 and over. nbaje does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on nbaje or provided personal data to us, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's account, nbaje will immediately close the account, refund any deposits made, and permanently delete all personal data associated with the account.

12 Changes to This Policy

nbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, nbaje will notify registered players by email or via an in-app notification before the changes take effect. Your continued use of the nbaje platform after a policy update constitutes acceptance of the revised Privacy Policy.

We recommend bookmarking this page and reviewing it periodically. If you have any questions about a change to this policy, contact us at [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nbaje handles your personal data, please get in touch with our team:

You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions for the full legal framework governing your use of the nbaje platform.